DARI KEPATUHAN MENUJU ORKESTRASI EKOSISTEM: DINAMIKA PESTEL DAN TRANSFORMASI SUSTAINABLE BANKING PADA BANK BUMN INDONESIA
DOI:
https://doi.org/10.59003/nhj.v6i4.2348Keywords:
sustainable banking, PESTEL, Institutional Theory, state-development mandate, ecosystem orchestrationAbstract
Sustainable banking is increasingly moving beyond regulatory compliance toward strategic integration and ecosystem-oriented transformation. This study examines how Indonesian state-owned banks translate external environmental pressures into sustainable banking transformation and how state-development mandates shape differentiated trajectories. Using a qualitative comparative case study, the research analyzes Bank Mandiri, BRI, BNI, and BTN through longitudinal documentary evidence from 2021 to 2025. PESTEL is used as an environmental scanning lens, Institutional Theory explains institutional pressures, Dynamic Capabilities explain processes consistent with sensing, seizing, and transforming, and Ecosystem Orchestration assesses ecosystem-oriented transformation. The findings indicate that similar institutional pressures generate different strategic responses according to business orientations and development mandates. State-development mandates function as institutional filters and directionality mechanisms. Therefore, sustainable banking transformation develops through differentiated pathways, while Ecosystem Orchestration appears unevenly when strategic design, relational coordination, resource integration, technological connectivity, and innovation extend across organizational boundaries.
Downloads
References
Aracil, E., Nájera-Sánchez, J.-J., & Forcadell, F. J. (2021). Sustainable banking: A literature review and integrative framework. Finance Research Letters, 42, 101932. https://doi.org/10.1016/j.frl.2021.101932
Argento, D., Grossi, G., Persson, K., & Vingren, T. (2019). Sustainability disclosures of hybrid organizations: Swedish state-owned enterprises. Meditari Accountancy Research, 27(4), 505–533. https://doi.org/10.1108/MEDAR-07-2018-0362
Bank Mandiri. (2021). Laporan keberlanjutan 2021 [Sustainability report 2021]. PT Bank Mandiri (Persero) Tbk.
Bank Mandiri. (2024). Sustainability report 2024. PT Bank Mandiri (Persero) Tbk.
Bank Mandiri. (2025). Annual report 2025: Orchestrating ecosystems to deliver strong growth. PT Bank Mandiri (Persero) Tbk.
BNI. (2024). Sustainability report 2024. PT Bank Negara Indonesia (Persero) Tbk.
BNI. (2025). Annual report 2025. PT Bank Negara Indonesia (Persero) Tbk.
BRI. (2024). Annual report 2024. PT Bank Rakyat Indonesia (Persero) Tbk.
BRI. (2025a). Komitmen kuat terapkan ESG, BRI catatkan portofolio sustainable finance terbesar di Indonesia senilai Rp796 triliun. PT Bank Rakyat Indonesia (Persero) Tbk.
BTN. (2024). Sustainability report 2024. PT Bank Tabungan Negara (Persero) Tbk.
BTN. (2025). Sustainability report 2025. PT Bank Tabungan Negara (Persero) Tbk.
BTN. (2025a). BTN Housingpreneur 2025 opens access for young innovators to the national housing ecosystem. PT Bank Tabungan Negara (Persero) Tbk.
DiMaggio, P. J., & Powell, W. W. (1983). The iron cage revisited: Institutional isomorphism and collective rationality in organizational fields. American Sociological Review, 48(2), 147–160. https://doi.org/10.2307/2095101
Greenwood, R., Raynard, M., Kodeih, F., Micelotta, E. R., & Lounsbury, M. (2011). Institutional complexity and organizational responses. Academy of Management Annals, 5(1), 317–371. https://doi.org/10.1080/19416520.2011.590299
Inácio, L., & Delai, I. (2022). Sustainable banking: A systematic review of concepts and measurements. Environment, Development and Sustainability, 24(1), 1–39. https://doi.org/10.1007/s10668-021-01371-7
Institute for Essential Services Reform. (2023). Indonesia sustainable finance outlook (ISFO) 2023. IESR.
Institute for Essential Services Reform. (2024). The relationship between multilateral development banks and national development financial institution in mobilising climate finance in Indonesia. IESR.
Lee, M.-J., Pak, A., & Roh, T. (2024). The interplay of institutional pressures, digitalization capability, environmental, social, and governance strategy, and triple bottom line performance: A moderated mediation model. Business Strategy and the Environment, 33(6), 5247–5268. https://doi.org/10.1002/bse.3755
Manurung, K. A. A., Siregar, H., Fahmi, I., & Hakim, D. B. (2024). Sustainable value chain for sustainable lending of state-owned banks in Indonesia. Sustainability, 16(12), 4940. https://doi.org/10.3390/su16124940
Oliver, C. (1991). Strategic responses to institutional processes. Academy of Management Review, 16(1), 145–179. https://doi.org/10.5465/amr.1991.4279002
Otoritas Jasa Keuangan. (2021). Roadmap keuangan berkelanjutan tahap II (2021–2025). OJK.
Otoritas Jasa Keuangan. (2024). Climate risk management and scenario analysis (CRMS) perbankan 2024. OJK.
Santos Jhunior, R. de O., Costa, L. dos S., Uchôa, M. T., & Gomes, V. P. de M. (2025). State influence on ESG performance in emerging markets: A study of institutional roles. Business Strategy & Development, 8(1), 1–24. https://doi.org/10.1002/bsd2.70078
Scott, W. R. (2008). Institutions and organizations: Ideas and interests (3rd ed.). Sage.
Shen, L., Shi, Q., Parida, V., & Jovanovic, M. (2024). Ecosystem orchestration practices for industrial firms: A qualitative meta-analysis, framework development and research agenda. Journal of Business Research, 173, 114463. https://doi.org/10.1016/j.jbusres.2023.114463
Teece, D. J. (2007). Explicating dynamic capabilities: The nature and microfoundations of (sustainable) enterprise performance. Strategic Management Journal, 28(13), 1319–1350. https://doi.org/10.1002/smj.640
Teece, D. J., Pisano, G., & Shuen, A. (1997). Dynamic capabilities and strategic management. Strategic Management Journal, 18(7), 509–533. https://doi.org/10.1002/(SICI)1097-0266(199708)18:7<509::AID-SMJ882>3.0.CO;2-Z
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2026 Legendariah Rasuanto

This work is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License.
NHJ is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License.
Articles in this journal are Open Access articles published under the Creative Commons CC BY-NC-SA License This license permits use, distribution and reproduction in any medium for non-commercial purposes only, provided the original work and source is properly cited.
Any derivative of the original must be distributed under the same license as the original.



















